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Self-Help Eye Care Section


We are open but like all businesses, we must continually adapt our policies and procedures to protect you and our staff during the transition to this new post-quarantine reality.  This page is a self-help eye care resource.  

The American Academy of Ophthalmology's (AAO) website has a section regarding up-to-date information for patients on eye care during the Coronavirus pandemic.  Each link below opens a new window to a relevant section of the AAO's website:

Previous pandemic office precautions are now in place: 

  • We may ask you to wait outside, or in your car, instead of in the normal waiting room. This is to protect you, the other patients, and the office staff from possible virus exposure in crowded waiting areas.

  • We are restricting the number of people that enter. If you do not need someone to be there with you, please do not bring anyone to your appointment.

  • We are observing precautions to reduce exposure including the use of masks and eye protection and maintaining hygiene vigilance. 

  • We recommend that you wait to speak until after your eye exam is complete.  Then we can talk with you and answer questions when we can be a safe distance from you.

  • If you have a cough or a fever, or have been in close contact with someone who has these symptoms, you must call your doctor’s office ahead of time and let them know.  If your visit is not an emergency, you may need to stay home.

  • If you arrive sick, your doctor may ask you to wear a protective covering or mask, and to wait in a special room away from other patients.

  • If you need to cough or sneeze during your exam, move back from the microscope. Bury your face in the crook of your arm or cover your face with a tissue. Wash your hands with soap and water right away.

  • The American Society of Cataract and Refractive Surgeons and Alcon have published guidelines on safely seeing patients during this pandemic.  We are also adhering to recommendations from the Centers for Disease Control.

Eye problems you should contact us about and NOT treat on your own:

  • Blurred vision that does not clear with blinking or with artificial tear instillation 

  • Loss of vision 

  • Double vision

  • Pain in your eye

  • Sudden onset of new floaters or flashes in your vision

  • Serious eye injuries

  • If you have eye pain, headache, red eye, nausea and vomiting

  • PLEASE CALL US IF YOU ARE EXPERIENCING THESE SYMPTOMS!  We may be able to triage this over the phone or with an E-visit (also known as a telemedicine or a virtual visit) though we need your consent to do so.

For detailed E-visit instructions please click here.

Please contact one of our team members if you require further assistance. 

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