COVID-19 Self-Help Eye Care Section



For the protection of our staff and patients and for the benefit of the community, our office will remain open but with reduced hours.  We are open most mornings during this mandatory Stay-at-Home order from the Governor.  Please call our office first to check to see if we are open.  All routine medical office visits and eye appointments will need to be rescheduled.  Any eye surgeries and procedures that are not emergencies will be postponed.  This is to help reduce the spread of the coronavirus and conserve the nation's vital supply of disposable medical supplies to be used in hospitals where they are most needed right now.

The American Academy of Ophthalmology's (AAO) website has a section regarding up-to-date information for patients on eye care during the Coronavirus pandemic.  Each link below opens a new window to a relevant section of the AAO's website:

The following office precautions are now in place: 

  • We may ask you to wait outside, or in your car, instead of in the normal waiting room. This is to protect you, the other patients, and the office staff from possible virus exposure in crowded waiting areas.

  • We are restricting the number of people that enter. If you do not need someone to be there with you, please do not bring anyone to your appointment.

  • We are observing precautions to reduce exposure including the use of masks and eye protection and maintaining hygiene vigilance. 

  • We recommend that you wait to speak until after your eye exam is complete.  Then they can talk with you and answer questions when they can be a safe distance from you.

  • If you have a cough or a fever, or have been in close contact with someone who has these symptoms, you must call your doctor’s office ahead of time and let them know.  If your visit is not an emergency, you may need to stay home.

  • If you arrive sick, your doctor may ask you to wear a protective covering or mask, and to wait in a special room away from other patients.

  • If you need to cough or sneeze during your exam, move back from the microscope. Bury your face in the crook of your arm or cover your face with a tissue. Wash your hands with soap and water right away.

Eye problems you should contact us about and NOT treat on your own:

  • Blurred vision that does not clear with blinking

  • Loss of vision 

  • Double vision

  • Pain in your eye

  • Sudden onset of new floaters or flashes in your vision

  • Serious eye injuries

  • If you have eye pain, headache, red eye, nausea and vomiting

  • PLEASE CALL US IF YOU ARE EXPERIENCING THESE SYMPTOMS!  We may be able to triage this over the phone or with an E-visit (also known as a telemedicine or a virtual visit) though we need your consent to do so.

Instructions on an E-visit

  1. Install the Zoom app (

  2. For assistance, refer to the Zoom Help Center

  3. Then contact our office by phone or by secure patient portal to establish a Zoom meeting connection with Dr. Chia.

  4. Either before or while waiting to establish a connection, please record your home visual acuity screening in each eye (right eye and left eye individually).  You may use the appropriate vision tools below:

Please contact one of our team members if you require further assistance. 


Irvine Eye Physicians and Surgeons, Inc.

15785 Laguna Canyon Road Ste 300

Irvine, CA 92618

Office Hours Mon-Fri 9am to 5pm


Tel:  (949) 753-1163

Fax: (949) 753-1949


Or to Schedule an Appointment Online:

Call to schedule an appointment 

(949) 753-1163

@2020 by Irvine Eye Physicians and Surgeons