IRVINE EYE PHYSICIANS AND SURGEONS INC.
Under normal use, if your lenses appear to be defective for any reason, due to manufacturing defects, we will replace the defective lens at no charge for six months from the date of original purchase (one time only). Please note: It is the discretion of IEMG if lenses are determined as defective. Scratched, abused or lost lenses are not covered under warranty.
Under normal use, if any part of your frame breaks due to manufacturing error, we will repair or replace the defective part or frame at no charge (one time only) for 6 months from the date of original purchase. Please note: It is the discretion of IEMG if a frame is determined to be defective or is broken as a result of misuse. Abused or lost frames will not be warranted. Due to the condition of old frames, neither the lab nor IEMG will be held responsible for damaged or broken frames.
If your eye doctor finds it necessary to change your prescription, we will re-do your prescription at no charge (one time only) within two months from the original prescription date.
Eyewear purchased at IEMG will be adjusted, refitted, and minor repairs done at no cost for as long as you own the eyewear. Adjustments to frames not purchased from our office will be made at patient’s own risk. Please note: IEMG cannot be responsible for damage to eyeglasses older than one year old while attempting to adjust or repair.
CARE AND HANDLING:
DO - Clean eyewear with cold soapy water or antistatic lens cleaner.
DO - Do blot dry with soft 100% cotton or silk cloth.
DO - Place in a clean eyeglass case when not in use.
DON’T - Clean with a tissue paper.
DON’T - Wipe lenses while dry.
DON’T – Allow lenses to come in contact with a sharp surface.
You may exchange non-prescription sunglasses for a pair of equal or greater value within the first 30 days of receiving them. Limit of one exchange per order.
Order changes and cancellations may be made at no charge provided the lab has not begun processing. If the lab has begun processing, no cancellations are allowed.
Patient’s Printed Name: ______________________________Date: _______________
Patient’s Signature: _________________________________ Date: _______________
Optical Dispenser: _________________________________ Date : ______________